How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Ash Your Own Question
Ash
Ash, Solicitor
Category: Law
Satisfied Customers: 10916
Experience:  Solicitor with 5+ years experience
75100385
Type Your Law Question Here...
Ash is online now

I have 4 weeks with silverpoints in Tenerife and would like to give them up down to financ

Customer Question

I have 4 weeks with silverpoints in Tenerife and would like to give them up down to finances they have told me there is absolutely no way to exit the contract even with money I will always be responsible for the maintenance until I die is this true ? A company called sell my timeshare has said for a fee of 8000 they can get us out of contract using tess but as i fell that i can't trust any one can this be done ?
Submitted: 2 years ago.
Category: Law
Expert:  Ash replied 2 years ago.
Hello my name is ***** ***** I will help you with this.
What is the Company in the UK called please?
Customer: replied 2 years ago.

Sellmytimeshare/monsterholidays

Expert:  Ash replied 2 years ago.
I would not touch them. There are many bad reviews online:
http://www.mirror.co.uk/news/uk-news/andrew-penman-monster-travel-good-3052843
http://mindtimeshare.me/2013/05/17/monster-travel-timeshare-resales-on-the-russian-market-with-an-upfront-fee/
http://mindtimeshare.me/2013/05/27/have-you-been-to-the-meeting-from-monster-travel-about-timeshare-disposal/
I don't think you can trust them. However sadly the Timeshare company are correct, you are tied in for life i you check the contract.
The only way of getting out is by selling it to a third party. But sadly no one wants them. But don't touch the Company offering to buy, it is just not worth it.
I am sorry if this is not the answer you want and certainly not the one I want to give you, but I have a duty to be honest.
Can I clarify anything for you about this today please?
Alex
Customer: replied 2 years ago.

Ok sort of thought that 55euros are refundable how do we get it back please

Expert:  Ash replied 2 years ago.
Any billing questions you need to ask Customer Services.
Is there anything else I can help with?
Alex
Ash and other Law Specialists are ready to help you
Customer: replied 2 years ago.

had read good and bad reviews was hoping for a definitive legal answer

Expert:  Ash replied 2 years ago.
Legal - its a scam.
Alex
Expert:  Ash replied 2 years ago.
I should also add you will have NO consumer protection.
The Timeshare Regulations will NOT apply.
The usual consumer protection will NOT apply.
Does that clarify?
Alex
Expert:  Ash replied 2 years ago.
Hi

I am just following up on this. Is there anything else I can help with? If so, please let me know.

Alex.