Hi, I have a dispute over a vehicle lease and need some advice. Can you help with this?
I leased a vehicle for 3 years. Returned it on 04/03/15. I have been sent a damage recharge invoice of £1156.63. I am told the damage report has been validated by the BVRLA.
I had started a lease on another vehicle, with the same company- before I became aware of the damage recharge invoice. The new car was delivered on17/03/15.
I lost work on the days of collection and delivery, because the times agreed for said collection and delivery were gone over, on both occasions. The loss to me, from the work that I couldn't do on both of those days, is at least £840. That is a moderate estimate.
The company is harassing me over the payment of their invoice. They expect me to pay it asap, while they look into the complaint over the loss I've incurred due to delays of vehicle collection and delivery.
They keep saying the two matters are separate. I disagree because all the monies are from the same purse- mine.
I have just had a letter saying that I will be reported to credit reference agencies if the payment is not made within seven days.
What do you advise I do?