Dear Mr. Joshua,
There is nothing written about ending your contract earlier, but our agent informed us that there is no problem if we pay for agency penalty in 480 GBP. Important thing is that our contract is signed, either by, or on behalf of, the landlord by Mr. ***** *****, who is not our landlord or the flat we are renting now.
Our tenancy agreement was signed by agent - we never had contacts with Landlord. All information we received was in verbal form. The penalty for ending our contract earlier shoud be payed for agency. Do we need to pay additional penalty for Landlord also?
We did not receive any written information about ending our tenancy