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Jo C.
Jo C., Barrister
Category: Law
Satisfied Customers: 31768
Experience:  Over 5 years in practice
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Changed my mobile from to O2 on the 18/04/2015 with

Customer Question

changed my mobile from virgin to O2 on the 18/04/2015 with my pac code. I get phone calls, text out but no texts, spoken to O2 they said virgin mobile haven't sent all information the have emailed them on numerouse occasions, I spoke to virgin also they said they have a problem with there ports and it 12 days now, the same problem with my wifes phone also
Submitted: 2 years ago.
Category: Law
Expert:  Ash replied 2 years ago.
Hello my name is ***** ***** I will help you with this.
What is it you would like to know? What loss have you suffered by not getting incoming texts?
Customer: replied 2 years ago.

none, wife uses hers more

Expert:  Ash replied 2 years ago.
Ok. You just want them to fix it? How long did they say it would be?