Hi. All I want is them to give me a good car,not to look for a cheap car and replace with this one,or pay the bill for the car as I took it to a VW dealer and they found big problem with the engine and the bill is around £2000. They don't want to answer to emails,phone calls.I mention that my car price was £11k.
So in the end, should I pay for the repairs by myself, and after that to make the claim to them? And if they're refusing, I have to take them to the court and wait until the case will end to can have my money. What about if I'm thinking to give them the car back,and give my money back from the deposit and everything I spent till now. I mention that I have all the emails from them.
Can you please give an example how to formulate the claim for the payment, as I think this will be the next step,and what law background will cover me.