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I undoubtedly exceeded the limit and ignorance is no excuse. I assumed there was a trigger warning, which other providers use. My issue is with their lies and illegally refusing me my nine figure number.
No, just that a fine will be levied if top limit is exceeded.
You've not answered my question, I accept they didn't have to warn on this issue. My question is were they acting within the contract by two of them blatantly lying and one breaking the law by refusing to give me my nine figure pac number.
So lying to me is acceptable and within terms of contract?