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Amount being claimed £5,800
NO contract ever issued !!
A verbal conversation was held at my home with a subsequent quotation (very brief and addressed to the wrong house number !!) provided.
The conversation was held early December 2013 and the quotation was issued 12/12/2013.
Thank you very much for your reply. The windows being fitted were merely "replacement windows" and so from your information the "protocol" does not apply.
One final question. I am being chased for monies in respect of materials and work which are sub-standard and endorsed via a report from an independent source.
How do I best respond to the Fitters solicitor and at what point am I entitled to have the issues sorted via an alternate provider should the existing fitter not be willing to do so.?