How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Jo C. Your Own Question
Jo C.
Jo C., Barrister
Category: Law
Satisfied Customers: 31300
Experience:  Over 5 years in practice
12826847
Type Your Law Question Here...
Jo C. is online now

II am writing to you as flights I booked with a major airline

Customer Question

iI am writing to you as flights I booked with a major airline through an online travel agent has rescheduled this flight by a whole 24 hours to departing 24 hours later and returning 24 hours later than originally scheduled.
This gives me an unfortunate problem. The flights I have booked are part of my Fiancé and my honeymoon. We have booked a flight especially to fly to the departing airport the day before our scheduled flight. We will now be arriving at the departing airport a day early.
We have booked our honeymoon hotel from the 25th of August until the 1st of September as we were expecting to arrive on these dates. Due to the flight change we do not know if we will be able to stay at the hotel on the night of the 1st of September as we have no reservation. Furthermore, we have already paid for the night of the 25th of August which we will now not be able to use as the airline has change the flight to the 26th of August.
We are finishing our honeymoon with a trip to another destination. We have an early morning flight booked for the 2nd of September. We will now miss this flight due to the change in the itinerary. We have also already paid for our accommodation at this destination. We will not be able to use this accommodation for at least one night as we will only be arriving on the 2nd of September when we were expecting to arrive on the 2nd of September.
We are struggling to find other airlines who fly to the original destination on our original dates. The nearest flight we can get departs on the 23rd of August and departing on the 30th of August. This means we will have to spend 2 days waiting at an airport hotel for our flight on the 2nd of September.
As you can see the change has negatively affected my honeymoon a great deal. I am wondering if I have any legal means of redress or any claim to compensation from the airline or online travel agent?
Thank you for your help
Submitted: 2 years ago.
Category: Law
Expert:  Ash replied 2 years ago.
Hello my name is ***** ***** I will help you with this.
Do you have travel insurance please?