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Thank you for your e-mail. Your honesty is much appreciated, as the wrong 'expert' could give me an answer that could cost me a lot more than I have already lost. I can wait until the end of Tuesday 19th May. If a suitable person cannot be found by then, please cancel the question and refund the fee.
Once again, thank you - you give me the confidence to use the service again.
Thank you for your e-mail. Please could you cancel the question and refund the fee. Do you need my credit card details again?