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Hello Ben, just got her recollections as she does not have access to her HR file and a sad lack of papers from home. Started Mar 2003. Full time 35hrs. Maternity leave 10/09-07/10. Return on 21hrs 3day. Increase 12/10 until notified of overpayment 12/11 (12mths) approx.£12k. They wanted the full sum but agreed at £100 mth, paid now for 40 mths leaving a balance of about £8k.
Her Line manager ticked her as full time 12/10 on annual budget docs.
HR didn't pick it up. She was told at that time there were bonus payments and other package improvement coming through. She has just discovered she is due payment in lieu for Bank holidays that fall on her nominated work days. these go back 5yrs, she didn't get the email but payment has been stated at 16days. Again they wanted to keep the money against the debt. Sorry it's time for one finger typist.
Ben, the additional money was allocated by the agents operation the VIA, just as they did for the compensation gained for PPI on he husbands cards. She did commence driving lessons which was a real change of position as was the focus on a vehicle + insurance. What do you think? Regards Edward
Thanks Ben, how should she go forward with this (without funds!)
Her husband collected the post in drawers, mostly unopened, they had joint bank acct so neither knew exactly what was going in and some bad decisions were made. I recently got involved with her affairs when helping to sort her place out and found pay slips/P60's, so put them together in a file. She has been putting on a brave face and trying to deal with her own affairs like her sisters (all very independent). Husband going off with an 18yo hasn't helped her confidence but she is trying hard. I hope not to continue taking up your time after this one Ben, thanks again.