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The vehicle had broken down and the recovery company had loaded the vehicle onto their transporter, a flatbed lorry. The transport driver then made an error and released the securing clamps and the vehicle fell onto the transporter floor causing damage. Liability was accepted and the repairs were paid for by the liability insurance of the transport company, which I think strengthens my case, as it was not paid under a motor vehicle policy.
I have changed policies now, as the new premium was too expensive and they would not give valid reasons for the rise. I have not made any financial claim against the previous policy, they termed the report as "information only"
I am currently seeking vehicle hire charges from the transport company and using the legal expenses cover of the original policy, which is an out sourcing arrangement to another law firm. I had originally included a sum of money to offset premium increases in that claim, but the law firm said that was not permissible, as this claim should not effect my premiums, but this report suggests otherwise http://www.theguardian.com/money/2014/apr/16/no-fault-claims-car-insurance-aa . But, as the lawyers have done nothing more that forward the claim details on, I am also considering dismissing them, as I have been speaking directly with the third party handler to expedite the claim myself.