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the problem is with the phone more specifically the software on the phone
yes ... 2 year standard vodafone business
it does say that if the phone developes a fault that they will fix it within 24 hours but they are now saying that this does not include software problems
thank you i did quote them the sale of goods act ie, fit for purpose but they said that because i answered yes to the question "install latest software update from samsung...y-n" i have then altered the phone and they are not now responsible .... is this true