I requested a refund within 5 hours of buying the vehicle saying it was not fit for purpose and they refused saying they would repair it. Can I claim against them even though I have had it repaired myself? Can I claim for costs incurred whilst they had the car ie taxis?
Excellant. Could you please tell me what section of the law this lies under so I can word my impending letter to them.
would I be right to say that by refusing me a refund I was deliberately misled down the repair route and therefore my decision to accept the repair is invalid?