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Hello, My friends have a situation with Berkley homes that I would like to help to clear. They have moved into the newly-built house nearly 2 years ago. This house was supposed to come with a pergola style car port. It was not built by the time my friends got the keys for the house. There were other houses on the estate with pitched roof car ports so my friends asked Berkley not to built the pergola but give them drawings for the pitch roof structure, which has been done. At the same time they asked for a refund of the pergola. This is where the problem starts. Berkley only agree to refund cost of pergola but not the actual price of it. Their argument is that - the amount of refund was the saving they obtained from the original contractor for omitting the structure. Although we strongly disagree because if you buy an item for a particular price and then refund it, the full amount shall be reimbursed rather than its cost. My question is if Berkley Home have the right to return cost of pergola rather than the price I would pay for it now to build. They also refuse to build pergola now because they say they are involved in large scale building projects and do not assist with building small structures like this pergola. Could you please clarify and suggest
yes please, find the relevant professional, I would like to resolve the matter. And would like to understand that I have the reason to move forward with this case.
have you had any luck please? It has been 4 days since I posted the question. Looking forward to the answer
how long will it take?