Thanks for getting back to me I can wait a little longer but do need to have taken some action within the next week.
We signed the agreement at the Paradise Kings Club, in Paphos Cyprus.
The membership Certificate was issued by Continental Trustees ltd in Waterford Ireland. but they now have an address in the isle of Man.
At the time of signing the UK Registered Address was: 2-4 Great Eastern Street, London,EC2A 3NT. Registered in England no(###) ###-#### ***** do not know if this has changed.
I would like the money £4650.00 I paid for the upgrade returned to me as In effect I gained nothing by upgrading.
The one bedroom apartment sleeps four people, we have never had more than four people staying in the two bedroom apartment.
The outdoor pool was too cold to use in the blue season (Pre Upgrade)
it is still to cold to use five weeks later in the Red season (post upgrade) despite being promised that it would be a lot warmer.
The facilities that are not open in the blue season we were promised that they would be in the red season but they were not.
And the shuttle bus we were promised would be running in 2009 is only now being advertised as running but it was not in 2014 when we last stayed there.
The Paradise kings club (PKC) has not kept its promises so we want our money back, in exchange we return the Apartment to PKC
We upgraded and signed the agreement in March 2008 and have visited it on two further occasions April 2009 and April 2014. so the 14 day limit is presumably no longer valid
I have tried to complete the county court application but it will not let you unless the company you are in dispute with has a UK address.