Argued with Resident. Left the bedroom whilst the Resident was being hoisted to her bed and up in the air .2 carers should do this task and left the room with just I carer whilst she went to get help. Statement state that Resident was up in the air and pointing figures at the carer for being rude to her. But the carer stated that she was in a chair.
Did not follow routine of the Resident . Left the Resident feeling upset and unsettled all night for fear of repercussion from that carer
Replied Everyone did the same and no different than any others.