I requested a phone call but I will give little more info so you can grasp the situation.
We worked with this company for years. They used to manufacture giftware for us. Our company decide to manufacture giftware too. As soon as we told them that we are manufacturing, they started to make our lives hell. They reduced our credit limit, decided not to give our yearly rebate, etc.
After all these issues our company decided to stop getting stock from them. Everything started after that. We had calls from alcohol licensing that we sell alcohol on our website(yes but another manufacturer sends the alcohol not from our building), visit from environmental health as we handle some sweets, and lastly the printed glass issue.
As you can see they are trying everything in their power to put us out of business and create a hell life for the director as they personally know the director. The director is a very decent person and they are aware that they will effect her with these sort of falls allegations.
What do we want to achieve? We want a compensation for this and teach them that you can not make falls allegations, as simple as that.
My tel number is ***** and haven't received any call.
You can also try office and ask for Alex *********** /p>
You are in UK, right?