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What is your reply to my question please?
I have not received a gas bill for a long time. I had not been living in my house for a while and tenants were paying the bill. When I moved back the gas company came to read the meter. I asked them to send all future bills to me, but I heard nothing. I kept phoning up ever month, but could never get through (the automated system went on and on and on and I didn't have email access at the time). I kept assuming that I would eventually get a bill but never did. Then lots of things happened in my life and I forgot about it for a long while. I understand I can only get back billed for two years. Please can you advise?
What about this from the backbilling code: