Yes they are a UK company and a nationwide one to.
I am only a small company and steadily trying to grow. I cannot accept these accusations and would like to bring this to their attention and this could cost my company a large account and the problem could escalate if not resolved quickly.
what advice or what should i do. Id like to sue them really for damages if i lose the account.
I have not asked them about court proceedings, as i did not know if i even had a solid case.
I could always talk to the customer and my sales rep was there at the time when these false accusations were being thrown around.
what would be the best solution moving forward and would i have a case?
I have not lost anything as of yet, but i potentially could and i could lose the credibility of my company which i have worked so hard for over the years.
A nationwide supplier should not be saying this about our company. so if i did lose this account because they have lied about our company could i sue for damages and loss of business?
Unfortunately not, i do have verbal confirmation from my sales rep and the owner of the account. if they are willing to go to court could i have a case?
Also my sales rep took note of everything that was said and forwarded me a formal email after he returned back to the office.
I will hold back until there is a loss, there will pursue matters further. Do you have a solicitor that could take my case?
yes it does many thanks