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Ash
Ash, Solicitor
Category: Law
Satisfied Customers: 10916
Experience:  Solicitor with 5+ years experience
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A UK-based Timeshare Debt Recovery agency is claiming "costs"

Customer Question

A UK-based Timeshare Debt Recovery agency is claiming "costs" as a percentage of the amount owed. I dispute that these are not "costs" at all, and therefore unfair.
Your comments please....
Submitted: 2 years ago.
Category: Law
Expert:  Ash replied 2 years ago.
Hello my name is ***** ***** I will help you with this.
IS it a % rather than a fixed amount for time spent etc?
Customer: replied 2 years ago.

They have said "The costs in question are based on a calculation of 17.5% of the principal sum and interest"... The interest the resort added was 15%

Seems unfair to me that someone with much lower debts pays less, even though the amount of work is substantially the same..

Expert:  Ash replied 2 years ago.
I agree. The work is the same whatever it is the value. In any event they are only entitled to try and charge 8% under the County Court Act 1984 but even then it is at the discretion of the Court.
They can't claim a flat rate, they can only charge for work done. This would be a term deemed to be unfair.
Can I clarify anything for you about this today please?
Alex
Customer: replied 2 years ago.

Thank-you Alex.... just as I thought.

Please clarify the "...entitled to charge 8%.." is this in addition to "costs" or instead of ? And they would need to go through the courts to claim this ?

Dave

Expert:  Ash replied 2 years ago.
8% on the principal debt and yes they would need to go to court to get this Dave,
Does that help?
Alex
Ash and other Law Specialists are ready to help you
Expert:  Ash replied 2 years ago.
Hi
I am just following up to see if there is anything else I can help with?
If this answers your question might I ask you to rate my answer before you go today please, the button should be at the bottom of the screen.
If you need more help please click reply.
Alex
Customer: replied 2 years ago.

Question answered, thanks... and already rated.

Expert:  Ash replied 2 years ago.
Thanks!