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They were aware of my having to take medication. They acknowledged they were aware of my back injury by allowing me to leave early when required to attend physiotherapy. Yet they continued to send files to me, I was dealing okay with approximately 85 clients however they continued to increase my capacity. Whilst my title was 'Associate Conveyancer' I, along with most of the employees there, are nothing more than sweatshop call centre operators. I did not have time to bring this to their attention. But then they were aware. I ended up working from home at 4am, leaving for work at 6am and working from 7am to 5pm without a lunch break. I have dealt with over 100 phone calls in a day whilst somehow having to progress my own files. The calls were usually not my clients but you still had to deal with the call accordingly. I told my Team Leader approximately 2 week earlier that if the current trend did not change then the 'death in service benefits' would come in very handy for my husband. It was not the first time discussions such as this had happened and still nothing changed. I am aware that in a recent Team Leader meeting, a deputy Team Leader said she was concerned for me, still nothing. Now it would appear that they cannot do enough for me, judging by today's email. Seems pointless considering I have put in my notice.
Hi Ben, I appreciate your reponse. Luckily, having worked at Solicitors offices for more years than I care to remember, I was able to find most of this information on the Equality Advisory & Support Service. Are you able to assist with a relevant response to their email of how they are going to make things better for me now that I have suffered a mental breakdown, how they appreciate how hard I have worked for the firm and want to make things better, bearing in mind by the time the Dr feels I will be ready to return to work, there will barely be a few weeks remaining of my notice. I have not even been on the planet for the last 2 weeks and am only starting to see minimum improvement in my health. I do not take this lightly, I have felt I have had t work all those extra hours because all I ever got was that I was not working as well as others in my team and constant pressure, plus the threat of 'off ill once more and you will be dismissed'. They use something called the 'Bradford Score' and having become temporarily paralysed last year, they have included that in my score, which of course is very high. Why are they doing all they can to 'assist' me now, when I have put my notice in? I dont know much about employment law, hence my contact to this site, so I think they can't dismiss me as I put my notice in but the 'threat of instant dismissal' does not expire until November 2015
Sorry Ben, I cant see where the details of additional service are. Can you direct me where to look please?
Please accept my sincere apologies for the delay but I have had to take extra medication to keep me 'calm'. I have received your quote. Unfortunately, whilst I appreciate it is a lot lower than attending a solicitors office, as I am now only receiving SSP, we now have to be extremely vigilant in respect of funds. I will therefore have to decline. Can you at least let me know whether responding to their email and indicating that I intend to take the matter further would have a negative impact. Should I simply give them a 'basic' response? Having worked around law, I appreciate that your response cannot be 100% guaranteed but feel I do need to respond to them urgently.