To-date the service has not been delivered - the contract was signed on 10th April, artwork provided within the timeframe and at the time of signing the agreement, sales agent (pressure sales!), advised that the advertisement board would be displayed within 4-6 weeks. Still today, nothing advertised. The Agreement does have a clause which states 'DELAY - The Publisher shall not be liable for delays in siting' - it goes on to say any delays in siting will have the effect of delaying the booking period. However, some 3 months plus and still no siting and had our son not contacted the bank and stopped the payments, he would in effect be paying for something not actually received. He had to contact the bank as UK Media actually requested the entire payment of £624 instead of £104 per month for 6 months; their paperwork (DD mandate) was not clear, hence the bank agreed to recall the monies and made no charges to the account for doing so. Since contacting you, I actually called UK Media to obtain their regulating authority details, on the pretext of being a potential client and checking out contract detail. I spoke to one of the Directors (Mike Yexley), who did his best to sell me space, but did finally advise that they have no regulating body! Whilst there is a 'delay' clause in the contract, surely there must be period of time whereby this clause becomes voided, otherwise UK Media could be obtaining money by deception, i.e. getting customers to sign contracts with no 'get out' clause and taking money for a advertisement which is not even displayed? There is no 'cooling off period' noted in the contract, only a note to say that if the second edition is not required, a recorded delivery letter is the only way of cancelling and this must be within 6 months of signing the contract. Hope this helps?
PS Mr Yexley also advised that the noticeboard 'should be displayed' within the next month but couldn't give/confirm an exact date!
Sorry Jenny, I forgot to note that when talking to Mr Yexley at UK Media he also advised that the noticeboard 'should be displayed' within the next month but couldn't give/confirm an exact date!