Yes I desperately want my full licence, it's been a month and a half since my test and I do have my pass certificate. But I am now extremely concerned as to the mix up with my identity and why I am constantly being told different things by different people.
No they have no made any contact with me. If I had not called them I would not have found any of this out and would not receive my licence at all.
No I haven't been given any indication as to how long this will take. Just that they are dealing with it and will be in touch.
Am I entitled to any kind of compensation for their mistakes and the handling of my situation..?