I don't know what I can claim for, I was hoping I made it clear I want your advice on what I can do. I have a secondary agreement with the agency that says I am responsible for any damage to the furniture and have to replace them new. I signed this without seeing the conditions of the furniture as it was late evening and we were desolated over the move, but it was the size we needed as a family.
Yes, but they had cleverly disguised it. The draw fronts were shoved in with little bits of paper folded up to in the corners to hold it in place. You could not see the beds (one covered in blood) were cheap and old and uncomfortable, the chap who delivered us said fridge freezer, washing machine cooker all in order. We didn't check he pointed vaguely in the direction of the kitchen equipment. We went to bed and did not notice that the fridge/freezer was in fact outside broken, we didn't see this in the dark. We got another 24 days after moving in, we barely noticed that there were about 30 black bags of rubbish in the garden. When the agent came by to look at my complaint he went over to the settees and took a picture telling me we had damaged it more. It was a veiled threat, but I took pictures of everything within the first week. The owner kept coming round on the pretext of fixing things, I didn't know that he wasn't suppose to be here. I was not friendly to him, he once asked for a cup of tea and I said no, we did not have a relationship in which I would serve tea. When you move into a fully furnished property you do not expect this at £2,000 a month. Its been lies and disinformation.
Thank you that was helpful, lastly, If they do not respond to my letter can I claim my rent back? Can I sue for the sexual harassment? More than anything I don't want them to do this to anyone else, the furniture, the repairs or the sexual harassment. I want this to be a warning to them and I don't want to have to come back to you again over this same manner. I suffer from depression, it has had a terrible effect on my health, so I just want to move on.
Thank you for that. I don't think I will have that problem, I have a 3/4 minute response rate that the Police Commissioner himself put there. I do a lot of community work and am known for my no nonsense honesty. But I will not muddy the waters, but I obviously cant prevent this from happening to anyone one else and that awful feeling of being prey wont go away. I am 55 years old and I hate to be made to feel like that. I have been in positions like that and handled it, its part of community development, it happens, this was different, I was paying rent to be treated like this. I am not meat and it hurt that I could not control the situation no matter how I tried. I reported it at the time to emergency housing, the police and the council and I wrote out a statement just to be able to sleep, because I couldn't get the humiliation out of my system. But you have advised me wisely and I believe the statute of imitations on any claim has some years to run, I can wait. Please respond to this assumption.
I am not happy with the 'suck it up', but I trust you have been thorough in your advice, although the culprit (the owner of the property, not the agency) has a key.
I will take your advice.