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Jo C.
Jo C., Barrister
Category: Law
Satisfied Customers: 31300
Experience:  Over 5 years in practice
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I wish to get out of a timeshare contract that was signed last

Customer Question

I wish to get out of a timeshare contract that was signed last year. The contract doesn't offer what we were told in the sales presentation. After 6 hours of pressure selling and 3 beers we were mentally incapable of holding out to say no.
We are now at the end of our tether as the timeshare company is Spain based and seem immune to any argument.
Where should we go?
Submitted: 2 years ago.
Category: Law
Expert:  Ash replied 2 years ago.
Hello my name is ***** ***** I will help you,
For now please let me know why you didn't cancel during the cooling off period?
Customer: replied 2 years ago.

We signed in August 2014 but the certificates weren't received until October 2014. after the cooling off period.

It was not until we received the certificates that we could try using the product and found it to be not what we wanted or thought.

Expert:  Ash replied 2 years ago.
Ok. What does the contract say about termination?
Customer: replied 2 years ago.

Will need to read,but can't recall any option for cancelling it. Will let you know once I get home. Ts

Expert:  Ash replied 2 years ago.
Please do.
Customer: replied 2 years ago.

Hi,

Sorry, I've been unwell.

Attachment: 2015-07-22_191412_reeves_club_heritage.pdf

Hope this pdf has attached itself for you to open. Its the contract and certificates.

Expert:  Ash replied 2 years ago.
On what basis was it mis-sold?