We signed in August 2014 but the certificates weren't received until October 2014. after the cooling off period.
It was not until we received the certificates that we could try using the product and found it to be not what we wanted or thought.
Will need to read,but can't recall any option for cancelling it. Will let you know once I get home. Ts
Sorry, I've been unwell.
Hope this pdf has attached itself for you to open. Its the contract and certificates.