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£38 for the detail in the answer is very poor, and £37 per additional answers is just simple a scam to con people out of money.
My apologies. Yesterday your system would not give me access to my answer at all, today it keeps asking me to pay £37 for each question, only after my feedback has this reply to expert feature worked. So I am a tad stressed.The agency went under and has our deposit but the compnay had been bled dry of money, the deposit is in an insured scheme but they said it will take a few months to get the money back. Can the landlord demand a new deposit before the insurance payout.The other question is the agent was a good agent but the landlord is a very poor landlord so if they manage us direct there will be lots of problems. They refuse to do maintenance in the house we have and stuff that is essential can takes months to get done. Do we have any rights to terminate the contract, there is not in the wording of the contract.
TDS confirmed the money will take months to come back to us.
Not really no as you have not answered my questions.TDS pay the money back to the tenant, the tenant then either gives it to the landlord or their new agent provided there is a new scheme in place to protect it is what TDS have said. However other people affected by me have been forced to give new deposit before they got their money back, which seems to be unfair and I want to know if it is legal to ask for the deposit to be replaced before the tenant gets it back.Are there any circumstances in which the tenant can terminate the agreement if the Landlord is a poor landlord.
They had a conservatory added to the house, they used poor builders the land subsided and left a 4 foot hole our son could fall down. Took 6 months for the agent to convince the landlord it was not our responsibility.The fencing blew down leaving the house open to burglars which there are plenty of where we live, and leaving us in a fish bowl type environment for people looking in where we live for 4 months before they agreed to replace the fencing.Shower leaked into the floor below, took 6 months to get authorisation to fix it from the landlord.Refused point blank to replace the showers in the house that have worn our mechanisms so in one shower we get cold water in the other scolding hot.These are just a few instances, in general they do not want to maintain the property.We have never missed any payments, we have with their permission fully decorated that house, we pay gardeners to restore their dying grass and to maintain the gardens, we re-stained all their fencing for them to ensure it weathers better. We have replaced items like door handles that wore out free of charge so we did not have wait months with doors that don't close and so it goes on.The agency said we were brilliant tenants we always passed inspections with flying colours, they confirmed the owner is a Chinese lady who commutes between the UK and Hong Kong and gave them no end of problems, her view being we live in the house everything is our fault.I have PTSD and don't want to be exposedOur tenancy runs out in June 2017.
OK so what is still not clear is the desposit. Can the landlord as us to replace the deposit before we get our money back from the TD scheme. Same question if the landlord appoints a new agent, can the agent insist we pay the deposit before we have our money back from TDS?