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I operate on Ebay as a business seller. The invoice I sent says
Thanks for you order, please take this as the Invoice: -
To supply one number Velux P19 Cabrio ( two boxes ) plus associated EDZ flashing kit for collection by others at
Tameside Self Storage,***** denton, M34 3GG
Total cost £1,000.00
There is no dispute that the P19 consists of two boxes but first he said that the second box had not been delivered, then after I sent him a copy of the invoice he changed his story to
there was a second box but it did not contain all the parts "
He is also hinting that because this window could not be fitted, he has incurred other costs with his builder and a crane - something he wants compensation for
That's fine - thanks for your help and a weight of my mind I will rate you as excellent