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Jo C.
Jo C., Barrister
Category: Law
Satisfied Customers: 31300
Experience:  Over 5 years in practice
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Purchased freezer on 18.07 delivered on 22.07. Filled work

Customer Question

Purchased freezer on 18.07 delivered on 22.07. Filled work food. It broke down on 02.08. Didn't realise until 05.08 because it caused electrical problem which we didn't associate with freezer. Called retailer and they referred me to manufacturer. Engineer been today 06.08. Compressor faulty. Can't get part for over a week. Advised manufacturer that I want a replacement. They can't advise how long this will take. I also asked about reimbursement for loss of food items and they advise their warranty doesn't cover this. Surely they have provided goods that are not fit for purpose. Can you advise.
Submitted: 1 year ago.
Category: Law
Expert:  Ben Jones replied 1 year ago.
Hello, my name is***** am a solicitor on this site and it is my pleasure to assist you with your question today. What are your estimated losses?
Expert:  Ben Jones replied 1 year ago.
Hello, not sure if you saw my initial query above - What are your estimated losses?