I have asked the question and paid for your professional service with the expectation that you are qualified to answer within the 24 hours that you have stated as guidelines for your client to wait.
Hence, if you are a legal moderator representing a legal profession.
are you saying that you will give me my money back within the 24 hours because you have not answered the question that I have asked, or are you saying by Monday you will have found the appropriate qualified person to answer this question? Either way if you cannot answer this question, please may I have my money refunded to me?
I asked you a question, and have paid for you to reply so please proceed, and can you tell me the time this is to happen?
This is disappointing, may I have a refund to my account please.