I note you provide me with your dial-in information, as the service I have received in answering my question, or indeed the fact, not, and has been delivered below the standard of service is below which I was lead to believe your Company would give from the details disclosed on your on-line page, I will not be investing any further money of my own in assisting you dealing with your service issue which I have drawn to your attention and which fails to be actioned appropriately.
However, as I remain collaborative in trying to resolve my expectation against your failed service delivery, my contact details are + 44 1525 632720.
Please feel free to use either medium, phone or e-mail for either your CEO, Senior Complaints Manager or a member of your Legal Team to contact me.
Please note for full disclosure, all communications under any medium will be monitored and will be used for future reference should, very unfortunately, due to your Company's continued service delivery failure there be a requirement.
I think I have been both fair and collaborative in trying to resolve your service failure issue. However, if you have any further requirement from me, then this is your opportunity as the Representative of your Company to outline it within the next twenty-four hours, respectfully ***** ***** acknowledging, the different time zones that we are both sitting in.
This opportunity will remain in place for a twenty-four hour period, if you do not use this opportunity, there will be an automatic assumption on my part that this is not requirement from your side of this unrectified complaint.
Please note that there will not be an extension of my specified five day service delivery criteria, if you fail to take up my kind, and if I may say so, under the circumstances of your Company's failed service delivery, generous offer.
Wishing you a wonderful Wednesday or "hump day" as we like to call it in the UK!
I very much hope that this service issue which I have been subject to by your Company will be resolved within my five day criteria.
With kind regards,