Sorry Jo I was in the middle of replying to you and my computer switched off.
It appears that all the times on my tickets were incorrect. Not our fault the trip was Cardiff to Dublin to New York. We had to wait 10 hours in Cardiff for them to put us on next Air Lingus flight to Dublin the put us in hotel at airport so that we could fly on the next available flight to New York early following morning. We eventually got to New York missing a night and day.
Coming home due to their errors we had a 5 hour wait in Dublin for the connected flight to Cardiff.
The have said that somethings gone wrong between Flexi Trips and Air Lingus and that customer relations will be in touch we arrived home last Tuesday and I haven't heard from them yet.
I want to know where I stand legally as I paid for flights that were non exsistant so I ended up having flights that I would never have choosen!!! I also had expense incurred and lost a night in New York.
The stress was horrendous and ruined my holiday
Surely I paid for something that didn't exsist therefore I should have my many back ??
I'm confused because I booked the flight times that suited me and paid for those flights and be cause they made an error and put incorrect flights on their website I ended up paying for flights that I did not want surely that cant be right
Ok do you know what sort of compensation I would be looking at ???
Ok I now at least have a guide line