Basically I want to know how the product came to be tampered with.
I also want to know if I'm entitled to any compensation for the fact that I could have either been incredibly injured or died.
apart from a stung finger and a huge shock which lasted days, and an ongoing hesitation to resume using a Neti Pot.
Is it 14 days from when? the date of the purchase? or is there another date?
And exactly ,what am I claiming? for personal injury (the stung finger) and refund of product (99p)..
or compensation for the potential for injury due to a faulty product and emotional distress.
So I can't claim for emotional distress and the potential for injury/death.
I can only claim for the 99p, and a stung finger?
ok, well that's disappointing.. not so much for the financial aspect, but that there's almost no repercussion to the company for producing an exceedingly incorrect product/ incorrectly labelled and potentially liable for major harm.
because I doubt that a stung finger is worth too much.
So, should I set out a request for a higher sum and be prepared to negotiate?
Thank you Alex, you have been very helpful.
Do you have any suggestions as to a reasonable amount to claim?