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No the tenants were in Switzerland & they did stay on for the whole week they booked. They had bottled water to drink & had to put water from the hot water tap down the loo to flush it.
I returned their damage deposit & told them not to leave the 280 swiss francs which was an extra cost for them to pay out there for the hire of linen & cleaning charges. This is equivelent to £250 & included £50 for their bottled water costs.
Yes the tenants live in the UK.
They did stay for their week.
I have returned the equivelent of a 1/5 of the price of their holiday ( which includes the cleaning & laundry). Do you think I should offer another £200 making their holiday £600 & not £100?
I have not offered the extra £200 yet. If they accept they will have paid £600 rental for the appartment rather than the expected £1,000.
Would that be fair for them & me!?