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Fraudster's account is with Barclays. Barclays hasn't revealed personal information of this account holder. Apparently, the money has been withdrawn and a very little amount is left by the time Barclays froze the account holders account.
I would like to know how to proceed with the Bank to enable us in retrieving the amount. My brother has informed the Bank within a few hours of this transaction. How can we proceed with Barclays so that they can help us retrieve the money? It will be helpful to know if they acted in time after our report. Also, we are unable to comprehend how such a huge amount could be withdrawn in a small period of time.
Thank you for your answer. We are in touch with Financial Ombudsman, but it appears that they mainly deal with individuals or micro-businesses. Are there any similar regulators for small business with around 24 employees?