The company who said they couldn't help is called Easidrive.
They are an accident management company that my insurance company put me through to, to process claim.
after thay initially told me my tax was out, I renewed my tax and called my insurance company back, who in turn got in touch with them and they said they still couldn't help!
I'm not sure? I have to check the policy
your first line of reply doesn't make sense?
you mean tax right?