Yes, the claim is for less than £2million. I was advised to keep the share account open, despite my wish to close it. I am unemployed and looking after my husband (health issues) and with no prospect to finding work, and the value of my portfolio has dramatically fallen. Nobody who told me to keep the portfolio open bothered to find out if I was working or what I wanted to do with my money - that's why all the advice given to me was bad,
I have everything in writing - copies of all letters sent and received. And yes they told me to keep the portfolio open after my request to sell it.