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Jo C.
Jo C., Barrister
Category: Law
Satisfied Customers: 31300
Experience:  Over 5 years in practice
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I've got a problem with broadband company Talktalk they supposed

Customer Question

I've got a problem with broadband company Talktalk they supposed to install broadband telephone and television in our flat but when engineer which supposed to install TV said our broadband is too low and when we phoned them they've said it's not gonna change price. But now out broadband is so slow and won't even work.is there anything we can do?
Submitted: 1 year ago.
Category: Law
Expert:  Ash replied 1 year ago.
Hello my name is ***** ***** I will help you.
What do you mean too low?
Customer: replied 1 year ago.

It's just so slow so we can't really use it any website is loading ages even checking apps on phones is impossible.

Expert:  Ash replied 1 year ago.
What is the speed? Check it on speedtest.net
What is the advertised speed?