How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Jo C. Your Own Question
Jo C.
Jo C., Barrister
Category: Law
Satisfied Customers: 31300
Experience:  Over 5 years in practice
Type Your Law Question Here...
Jo C. is online now

I've got a problem with broadband company Talktalk they supposed

Customer Question

I've got a problem with broadband company Talktalk they supposed to install broadband telephone and television in our flat but when engineer which supposed to install TV said our broadband is too low and when we phoned them they've said it's not gonna change price. But now out broadband is so slow and won't even there anything we can do?
Submitted: 1 year ago.
Category: Law
Expert:  Ash replied 1 year ago.
Hello my name is ***** ***** I will help you.
What do you mean too low?
Customer: replied 1 year ago.

It's just so slow so we can't really use it any website is loading ages even checking apps on phones is impossible.

Expert:  Ash replied 1 year ago.
What is the speed? Check it on
What is the advertised speed?