Unfortunately Ben I have had your advice before and was not happy with it and today I find again you have absolutely not answered my question. It is not for me to see whether or not this manufacturer can move my son on to another model they make, it is for you to tell me how the law would deal with this transaction that has already taken place.
Even if I thought your suggestion is a good idea which I simply do not, the simple fact remains that all trust in their products performing as they should, is obviously not going to be there and therefore I am still trying to establish from you the facts with regard to how the law sees this original transaction.
In my first message to you, I asked if my son was well within his rights to seek a refund. I hope you can help me now with that dilemma.
If you can help me answer my question then please say so, otherwise I will ask for another Solicitor to help me.
Glad you think this was helpful, all the best for now