Has the cake maker didn't want to take the cake back, over the phone she agreed if we kept the cake she would give £200 refund which she would pay into my Daughters bank account. This refund has never been received. in total we paid £560.00 including the deposit the cake was kept and most cut and consumed.
She was on speaker phone when i asked for £200 refund there where 3 people in the room with me one was my Daughter. She said she would speak to her husband and call back she did and asked for my Daughters bank details so she could refund the money. but its never appeared
We seem to be going over the same questions ,the cake maker said by text she would refund £200 . The money has not appeared yet the total cost of the cake was £560. we feel we have been more than fair considering the the cake that was sent on such a special day looked awful can we do anything to get our money back or at least the £200 refund and hope others don't fall to the bad service.