How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Ben Jones Your Own Question
Ben Jones
Ben Jones, UK Lawyer
Category: Law
Satisfied Customers: 47879
Experience:  Qualified Solicitor - Please start your question with 'For Ben Jones'
29905560
Type Your Law Question Here...
Ben Jones is online now

Bought two reclining chairs by mailorder, three weeks ago while

Customer Question

Bought two reclining chairs by mailorder, three weeks ago while sitting in the chair it collapsed and a metal came through the seat leather just missed my bottom.I got out the second chair and today the same thing happen to the chair. I rang the mailorder company, they were not interested because the chairs were purchased over a year ago 16 September 2014. How do I stand?
Submitted: 1 year ago.
Category: Law
Expert:  Ben Jones replied 1 year ago.
Hello, my name is***** am a solicitor on this site and it is my pleasure to assist you with your question today. Are they under any sort of manufacturer's warranty still?
Ben Jones and 3 other Law Specialists are ready to help you
Customer: replied 1 year ago.
The mail order company did not provide me with manufacturer warranty when I bought the chairs. I will see whether I can get manufacturer warranty from the mail order company.
Expert:  Ben Jones replied 1 year ago.
Thank you for your response. I will review the relevant information and will get back to you as soon as possible. Please do not respond to this message as it will just push your question to the back of the queue and you may experience unnecessary delays.
Expert:  Ben Jones replied 1 year ago.
You only get manufacturers warranty from the manufacturer but certainly approach the seller to see if the can offer something similar