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Ash
Ash, Solicitor
Category: Law
Satisfied Customers: 10916
Experience:  Solicitor with 5+ years experience
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A company called emcas and said they could get ppa back for

Customer Question

A company called emcas and said they could get ppa back for me. I said that I had already claimed back my PPI. They said that they would look into my account. I then received a telephone call from my bank they asked my aload of questions. The next time I heard from loyds they sent me a letter offering me a payment. After vat it was 1551.48.
I have now received a letter from emcas asking for 614.39 including vat.
Do I have to pay. Do I have to pay the. Vat again. Or can I make them an offer as I had most of. The contact with my claim. Unaffected doing their job. Please excuse my typing as I am dislexsiv.
Submitted: 1 year ago.
Category: Law
Expert:  Ash replied 1 year ago.
Hello my name is ***** ***** I will help you with this.
Have they already charged you VAT once please? Did their terms say it was plus VAT?
Customer: replied 1 year ago.

Only when they sent the bill.

Customer: replied 1 year ago.

Only when they sent me the final bill

Expert:  Ash replied 1 year ago.
In that case they can't charge you. It can only be charged if it was agreed in their terms or you agreed in advance.
Therefore it CAN'T be charged unless agreed in one of these two ways.
Can I clarify anything for you about this today please?
Alex
Expert:  Ash replied 1 year ago.
Hi

I am just following up to see if there is anything else I can help with?

If you have not done so already might I ask you to rate my answer before you go today please, the button should be at the bottom of the screen.

If you need more help please click reply.

Alex