No. As I explained, the internet service was always very slow - it would take ages for any serarch to come up - e.g. my internet banking - and if I tried to run a program - e.g. their speed test, then they would fail half way through.
I complained to them almost from day 1, so they were aware of it.
I thought it odd that they would send a speed test to my works address.... and for no technical support to be available in the evenings or weekends was very odd for such a service provider.
I am concerned with this issue because the company keep saying that I did not co-operate with them in trying to rectify the problem.
However, again, because I work full-time, and I could not contact them whilst in work (unless my boss was out), then trying to get hold of their technical team was difficult. When they were available I was in work and when I was at home, they were closed.
All their correspondence to me relect my seemingly lack of co-operation! How do I overcome this?