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Yes but so far there has been no resolution
Thank you for your very useful reply, I have one more question.
I attended the doctor this morning with my wife where upon the doctor observed the state of stress and anxiety my wife was experiencing, she told her that for own and the patients health and safety she was to stop work immediately. She was signed off for one week and told to contact her employer as you suggested to raise a grievance.
I will be going in to the care home later today to inform the manager of the current situation and that as soon as my wife feels up to it she will phone to make an appointment to see him.
Am I doing the right thing?