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Jenny
Jenny, Solicitor
Category: Law
Satisfied Customers: 6307
Experience:  Qualified Solicitor specialising in Employment Law and general legal matters. Please start your question For Jenny Only
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After many questions and emails asking various questions to

Customer Question

After many questions and emails asking various questions to a TPI offering there services I reluctantly agreed to a verbal electric supply contract for my business. This is due to start on the 30th February 2016. I was advised by the TPI that this was the best offer on the market and it was strongly recommended by them for me to proceed with this.
I have now done a little bit more investigation and have been quoted a much more competitive prices by another supplier through another TPI.
Is there any way I can cancel a verbal contract that has not started yet. The verbal contract was agreed about 7 weeks ago now. I have received no paper work or correspondence from either the TPI or the new proposed supply about this new contract.
Submitted: 1 year ago.
Category: Law
Expert:  Jenny replied 1 year ago.
Hello my name is ***** ***** I am happy to help you today.
Was there any written confirmation of the verbal agreement (e.g. by email? )
Customer: replied 1 year ago.
Hi my name is***** written details have been received what so ever. the TPI did verbally go through some legal jargon over the telephone.
Expert:  Jenny replied 1 year ago.
Hi Mark, you mentioned you have contacted the TPI , presumably to cancel the contract, what was their response?
Customer: replied 1 year ago.
I do have copies of emails that i sent and received from the TPI to answer and clarify various points I raised.
I have asked today about canceling the contract but haven't heard anything back from them yet
Expert:  Jenny replied 1 year ago.
Hi it will be easier for me to advise on this if I can see what you have agreed with them. I will make you an offer to send them to my personal email.
Jenny, Solicitor
Category: Law
Satisfied Customers: 6307
Experience: Qualified Solicitor specialising in Employment Law and general legal matters. Please start your question For Jenny Only
Jenny and other Law Specialists are ready to help you
Expert:  Jenny replied 1 year ago.
please see below
Customer: replied 1 year ago.
Hi Jenny,
I have sent you a couple of email to your private contact info as supplied.
Expert:  Jenny replied 1 year ago.
Hi I do not seem to have received them. Please can you check it is the correct address, otherwise send me your address and I will email you to send them back by return?
Customer: replied 1 year ago.
Hi Jenny,
My email address is***@******.***I have checked my sent file and they seem to have gone OK but if you can send me an email I will resend as you suggest.
Expert:  Jenny replied 1 year ago.
I've emailed you.
Customer: replied 1 year ago.
Hi Jenny
Two email sent hope you have got them
Expert:  Jenny replied 1 year ago.
Hi I have emailed you.

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