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Jo C.
Jo C., Barrister
Category: Law
Satisfied Customers: 70412
Experience:  Over 5 years in practice
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I have a dispute with my

Customer Question

I have a dispute with my housing association landlord.I have not suitable toilet and I cannot use it because I have mobility problems and my landlord housing association keep on telling me lies ,because I complained .I would need advice about preparing a statement for the ombudsman,could you tell me where to go for advice.I need to see somebody personally.
Submitted: 1 year ago.
Category: Law
Expert:  Jo C. replied 1 year ago.
Hi.
Thank you for your question. My name is ***** ***** I will try to help with this.
What is the issue with the toilet you do have?
Customer: replied 1 year ago.
It is very low and I have back and spine problems and I can't lower myself down
Expert:  Jo C. replied 1 year ago.
I presume you accepted the property in this condition?
Customer: replied 1 year ago.
waiting for your online advice I don.t wish to become a member
Customer: replied 1 year ago.
please continue online
Expert:  Jo C. replied 1 year ago.
Ok.
Did you accept in this condition?
Customer: replied 1 year ago.
I had to move quickly,the landlord is a Housing Association and I have secure tenancy.They promise they will change it but so far it has not been done
Expert:  Jo C. replied 1 year ago.
I can offer a phone call if you would like but it will rack up the cost. are you happy about that?
Jo C. and other Law Specialists are ready to help you
Expert:  Jo C. replied 1 year ago.
Hi. Can you talk now?
Customer: replied 1 year ago.
yes
Customer: replied 1 year ago.
are you going to contact me i am still waiting telephone call or online
Expert:  Jo C. replied 1 year ago.
You are engaged.
Customer: replied 1 year ago.
no i am not now, please ring now I was talking to my bank. I am still waiting ,I AM NOT HAPPY WITH YOUR ANSWER