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Hello Jo, Approximately 10 months ago I bought a 2012 VW Jetta from a non VW dealer. It has had very little use. When we went out it broke down and we had to be rescued from the roadside. Both my husband and myself are disabled so it was not a very pleasant experience. I had a verbal guarantee from the dealer,but he is now saying only some things are covered and should the temporary fix by the garage to whom we were towed it quite possible that the fault would recur and to replace the part would cost in the region of €2000. My Question to you is am I entitled to expect to spend so much money on the car and get so little use from it ?
Thank you for your answer. Not quite what I was hoping for but I believe the fault was manifesting itself with starting problems. However I can only hope the dealer does the right thing even if he will agree to pay half the cosr, we live in hope!