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Thanks Alex, looking forward to your answers.
Thank you for your advice, however what you did not advise me is that on what grounds that I can claim back the cost, not just the purchase of the u/f heating system, but also the associated cost of cleaning, restoration and reinstatement works.
Also the cost will be exceeding £10k to £15,000.00, so what you are saying is if I to go through small claims court proceeding but limit my claim to £10k or less?
However I have been advised by the online retailer that it was me not following their instruction on what to or not to placed on top of the laminate floor with the under floor heating matting, therefore its me that not following their usage advice, so where do I stand on this one?
Sorry Alex, I really need to get it right before I to formally advise the seller.
Many thanks for your help
(I now realised the benefit I paid for an unlimited question subscription)
12 January 2016 21:23 (GMT/GMT)