How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Jo C. Your Own Question
Jo C.
Jo C., Barrister
Category: Law
Satisfied Customers: 70516
Experience:  Over 5 years in practice
12826847
Type Your Law Question Here...
Jo C. is online now

My wife leased a Renault clio on a two year term and fell behind

Customer Question

My wife leased a Renault clio on a two year term and fell behind on payments she received a letter saying that they were going to terminate so I paid on her behalf the outstanding payments ( £745)....we then had an agency knocking on our door demanding we give them the vehicle...I showed them that I had paid the £745 and they kindly went away but Renault finance are now saying the contract was terminated and that they are coming to get the car and sell it at auction....and any shortfall my wife has to pay
Submitted: 1 year ago.
Category: Law
Customer: replied 1 year ago.
(Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call. Let me know if you need more information, or send me the service offer(s) so we can proceed.
Expert:  Jo C. replied 1 year ago.
Hi.
Thank you for your question. My name is ***** ***** I will try to help with this.
How can I help with this please?
Jo C. and other Law Specialists are ready to help you
Customer: replied 1 year ago.
Have you seen my question ?
Expert:  Jo C. replied 1 year ago.
Yes, I've read the facts.
What is your question about this?
Customer: replied 1 year ago.
do I have to give the car back
Customer: replied 1 year ago.
She wants to keep the car we have paid up the arrears
Customer: replied 1 year ago.
Ok Im annoyed now you have just taken 2 payment of £38 from my account
Expert:  Jo C. replied 1 year ago.
When you say leased, do you mean pure lease?
Or HP or lease purchase?
You will need to contact customer services about the deductions on***@******.***
Customer: replied 1 year ago.
ok.....It was a 2 year contact hire agreement she would hand the car back after 24 months
Expert:  Jo C. replied 1 year ago.
Is there anything in the small print about when they can reclaim?
I can do a phone call in about 30 mins if you prefer?
Customer: replied 1 year ago.
a phone call would be good
Expert:  Jo C. replied 1 year ago.
Ok. I should be clear in about 30 mins.
Customer: replied 1 year ago.
I have a copy of the contract
Expert:  Jo C. replied 1 year ago.
Can you chat now?
Customer: replied 1 year ago.
yes I can chat now Jo
Customer: replied 1 year ago.
Sorry I missed you Jo
Customer: replied 1 year ago.
I could attach the agreement
Expert:  Jo C. replied 1 year ago.
Trying now.