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Jo C.
Jo C., Barrister
Category: Law
Satisfied Customers: 31768
Experience:  Over 5 years in practice
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I ordered a mattress from mattress world on the 10th of Dec

Customer Question

I ordered a mattress from mattress world on the 10th of Dec 2015. I paid extra for next day delivery.I received a mattress 10 days later that was damaged so the delivery men took it back.I have still not received a replacement despite two specified delivery dates,I have now asked for a refund but have not received it.Any advice would be much appreciated.
Submitted: 1 year ago.
Category: Law
Expert:  Ben Jones replied 1 year ago.
Hello, my name is***** am a qualified lawyer and it is my pleasure to assist you with your question today.How did you pay for it?
Expert:  Ben Jones replied 1 year ago.
Hello, not sure if you saw my initial query above - How did you pay for it?