How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Ash Your Own Question

Ash
Ash, Solicitor
Category: Law
Satisfied Customers: 10915
Experience:  Solicitor with 5+ years experience
75100385
Type Your Law Question Here...
Ash is online now

Good evening. We have signed a one year lease in September

Customer Question

Good evening.
We have signed a one year lease in September for a flat in London.
From the first day we have occupied the flat , a very strong mould smell was coming from the closet in the Master bedroom.The wall behind the closet is underground and there has been a leak from a top floor a year ago creating heavy damages. We were not tenant at the time and not aware of this problem.
Since September and with various E-mail we have repeatedly asked the Landlord to fix the problem.
The health of my children was deteriorating at the same time that the mould was spreading outside the closet. ( Black mould). Serious Fatigue, development of allergies, headaches,...
After 6 months of exchange on this subject, the tenant finally decide on a temporary solution that trap the mould by putting a ground all around the closets. The back wooden panels of the closets are in direct contact with that external wall and are discoloured because of the mould. The mould issue will not be resolved permanently until the back wall is fixed and the root of the problem adressed.
My children had to stay in hotels and at my brother's place for the past three weeks.
I have just wrote the agency to terminate the lease immediately.
Am I legally entitled to do so?
Many thanks in advance for your advice.
Submitted: 10 months ago.
Category: Law
Expert:  Ash replied 10 months ago.
Hello my name is ***** ***** I will help you.What is it you want to achieve please?Alex
Ash, Solicitor
Category: Law
Satisfied Customers: 10915
Experience: Solicitor with 5+ years experience
Ash and other Law Specialists are ready to help you
Customer: replied 10 months ago.
I want to be able to terminate the lease immediately and find a new apartment that does not pose a health issue to my family.
Expert:  Ash replied 10 months ago.
Do you have a number to chat on?Alex
Customer: replied 10 months ago.
Would you contact me?
Or should I call you?
Expert:  Ash replied 10 months ago.
Yes please give me your number.Alex
Customer: replied 10 months ago.
Would you call me?????
Expert:  Ash replied 10 months ago.
I will call shortly.Alex
Expert:  Ash replied 10 months ago.
I will call shortly, I am just on the train.
Expert:  Ash replied 10 months ago.
I called but spoke to someone who didn't understand me.......
Customer: replied 10 months ago.
Could you please try again, there is no reason you should not go through this time as I am home.
41 43 844 42 02 or my cell: 41 78 806 93 63
Many thanks in advance
Valentine Firmenich
Expert:  Ash replied 10 months ago.
Ok give me 45 min as I am on train.

What Customers are Saying:

 
 
 
  • Thank you so much for your help. Your answers were really useful and came back so quickly. Great! Maggie
< Previous | Next >
  • Thank you so much for your help. Your answers were really useful and came back so quickly. Great! Maggie
  • A quick response, a succinct and helpful answer in simple English. I believe I can now confront the counter party with confidence -- worth the 30 bucks! Rick
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C.
  • This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!! Alex
  • Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult. GP
  • I couldn't be more satisfied! This is the site I will always come to when I need a second opinion. Justin
  • Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around. Esther
 
 
 

Meet The Experts:

 
 
 
  • Jo C.

    Jo C.

    Barrister

    Satisfied Customers:

    30316
    Over 5 years in practice
< Previous | Next >
  • http://ww2.justanswer.com/uploads/EM/emus/2015-7-7_192327_bigstockportraitofconfidentfemale.64x64.jpg Jo C.'s Avatar

    Jo C.

    Barrister

    Satisfied Customers:

    30316
    Over 5 years in practice
  • http://ww2.justanswer.com/uploads/BE/benjones/2015-12-1_0437_ennew.64x64.jpg Ben Jones's Avatar

    Ben Jones

    UK Lawyer

    Satisfied Customers:

    11553
    Qualified Solicitor - Please start your question with 'For Ben Jones'
  • http://ww2.justanswer.com/uploads/BU/Buachaill/2012-5-25_211156_barrister5.64x64.jpg Buachaill's Avatar

    Buachaill

    Barrister

    Satisfied Customers:

    1754
    Barrister 17 years experience
  • http://ww2.justanswer.com/uploads/JO/jojobi/2013-3-19_0265_maxlowryphoto.64x64.jpg Max Lowry's Avatar

    Max Lowry

    Advocate

    Satisfied Customers:

    894
    LLB, 10 years post qualification experience
  • http://ww2.justanswer.com/uploads/UK/UKLawyer/2012-4-12_9849_F2.64x64.jpg UK_Lawyer's Avatar

    UK_Lawyer

    Solicitor

    Satisfied Customers:

    750
    I am a qualified solicitor and an expert in UK law.
  • http://ww2.justanswer.com/uploads/KA/Kasare/kasare.64x64.jpg Kasare's Avatar

    Kasare

    Solicitor

    Satisfied Customers:

    402
    Solicitor, 10 yrs plus experience in civil litigation, employment and family law
  • http://ww2.justanswer.com/uploads/OS/osh/2015-7-7_19268_gettyimagesb.64x64.jpg Joshua's Avatar

    Joshua

    Lawyer

    Satisfied Customers:

    8199
    LL.B (Hons), Higher Prof. Dip. Law & Practice
 
 
 

Related Law Questions